FAQ

Questions, answered plainly

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What is AI workflow automation, in plain terms?+

It's software that takes over repetitive digital tasks — moving data between apps, sending follow-up messages, sorting incoming requests — so a person doesn't have to do them by hand. BuildMyAI builds these using tools like n8n and Hermes Agent, tailored to how your business already works.

Do I need any technical knowledge to work with you?+

No. You bring the process you want fixed; BuildMyAI handles n8n, Hermes Agent and Buzz. Every workflow is documented and explained in plain English, so you're never locked out of your own automation.

What's the difference between n8n and Hermes Agent?+

n8n orchestrates step-by-step workflows between your apps — triggers, logic and actions. Hermes Agent adds autonomous reasoning on top, making judgement calls rather than following fixed steps, and connects into n8n workflows via webhooks when a task needs both.

What does Buzz actually do?+

Buzz is a shared workspace where human team members and AI agents communicate side by side, similar to a group chat. BuildMyAI sets it up so automation output — leads, alerts, agent decisions — lands where your team already works, instead of a separate dashboard.

How much does an automation project cost?+

It depends on scope, so BuildMyAI doesn't quote a fixed price upfront. After a free discovery call, you'll receive a written quote based on exactly what needs building, with no obligation to proceed.

How long does a typical build take?+

Timelines depend on scope and how many systems are involved. A single focused n8n workflow can often be built and tested within one to two weeks; larger multi-platform builds involving Hermes Agent or Buzz take longer and are scoped individually.

Is my business data safe with an automated workflow?+

Workflows are built to only access the systems and data you authorise, using the authentication each connected app already provides. Data security is discussed and agreed as part of scoping every project before any connections are made.

What happens after the workflow goes live?+

BuildMyAI offers ongoing support to monitor workflows, fix breakages when a connected app changes, and extend the build as your business evolves. Support arrangements are agreed separately from the initial build.

Do you only work with businesses in Sheffield?+

Sheffield is home base, and where in-person discovery calls happen most often, but BuildMyAI delivers and supports automation projects for teams anywhere in the UK, remotely.

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